Specialist Tuition & Recruitment for LEAs, Virtual Schools and Provisions

Just wanted to take a moment to say thank you and well done on the fantastic people you've brought on board so far. You've found some real superstars, and it's clear the impact your hard work is having.

It's a pleasure working with you, and I want you to know that your efforts certainly haven't gone unnoticed. They're very much appreciated.

SLT & Recruitment Manager

Which was then backed up by their Recruitment Manager:

Yes, totally agree with you. Thank you Alex!

Although we are early in our journey of using New Chapter Tuition, we still have many things we can commend them for. The support received to quickly find a tutor was outstanding, and Alex has been extremely helpful throughout. I am especially impressed with the way he can have sensitive conversations with parents, and work with schools to achieve the best outcomes. The process thus far has been seamless, and we couldn't ask for more.

Follow up feedback at the end of the academic year

It's been great to work with you. Couldn't be more grateful for you making the process so easy.

Inclusion Lead

I want to thank you for the first-class, fantastic support which you have provided to me and the children and families I am working with. You truly understand individual needs and are implementing strategies to build relationships and trust, which is enabling the children I work with to fully access their curriculum.

I am so thankful to you, your tutors and mentors for their care, dedication and person-centred approach, which will change futures and outcomes. You and the team are so kind and dedicated. Thank you for everything you are doing to support me. I can't thank you enough - I would be totally lost without your support.

Would I recommend you? Absolutely. You are the only person I would recommend to other services, Alex. I have recommended you and also told panels that I am only working with your support.

PfA Senior Case Worker

We appreciate all your hard work, and the help you have given us since we signed up with you. You have always assisted in anything we needed and been on the phone to help. The staff you have provided us have been amazing we can not fault them, they are just what we were looking for. Also its nice to see you when you pop in to see how we all are and how everything is work. Makes it even more person centred to us as a service. Thanks for everything.

Alex was the Inclusion Team’s point of contact for home tuition requests for PEX pupils who were unable to access a provision. I was fortunate enough to work closely with Alex for over 2 years and during that time we developed a very positive working relationship to secure appropriate, quality provision for vulnerable students. Alex was always extremely professional and listened carefully to the needs of the local authority to ensure that the requests for tutors were matched with the students’ profiles.

Alex worked sensitively with some very challenging cases and maintained regular contact with myself throughout the periods of tuition. Quite often, changes needed to be made at short notice when a school was found for a young person and this was always competently managed by Alex. Safeguarding and confidentiality were of paramount importance to the caseload and Alex was a strong advocate for all of the young people who received home tuition. He was committed to getting it right for the young people and giving them the best quality tutors he could source.

I would like to recommend Alex as an excellent education consultant, he always went above and beyond to provide a great service. He has excellent attention to detail and shows great empathy and understanding to the families that we worked with together. As a Local Authority, time and resources are often stretched to capacity and Alex provided a thorough service which did free up my time.

In the short time that we have been working with Alex Hesse, it is apparent that relationships with us as the commissioning authority as well as with families and the young people with which the tutors work with, are a priority. Alex works closely with the LA to ensure that he understands the presentation of need of the young person and their requirements so that he can closely match the tutor assigned to them, families have provided positive feedback on this.

Weekly notes are provided by the tutors, which reports on daily activities and engagement of the young person. Alex has been able to find tutors at short notice with the relevant skill set to meet the needs of the young people, which has included those who can speak a relevant different language. There has been good communication from Alex, and he is very responsive.